All swimmers are assessed every week. Once a swimmer has achieved a skill 3 times the skill is mastered and marked off as such.  When all the skills required for the relevant level are mastered the swimmer will advance up to the next level at that time.

All bookings are 'rolled over' into the new term unless a drop date has been added to your account and all payments are up to date.

A drop date needs to be added to your swimmer’s enrolment before the 25th of the month to avoid being charged for the next months fees. Failure to notify will result in full amount owing and this will NOT be refunded.

All UNPAID bookings by the 1st of the month or failed transactions will result in a $10 fee or result in the booking being deleted.

Fees must be paid on time every month by monthly direct debit payments. Alternatively, the term can be paid for in full via eftpos. We no longer accept

We DO NOT offer refunds. If lessons cannot be used under certain circumstances these will be credited with make up tokens.

Make up tokens must only be used whilst having an active booking. Make up tokens will only be issued if the following conditions are met; Monthly fees are full paid, correct notice of 6 HOURS prior to the lesson is given, the booking is current.

ONLY one make up token will be issued per month and will expire within 30 days if unused. Adult classes and private lessons do not receive make up lessons. Make up lessons are subject to availability and are not a guarantee.

Holiday block lessons are to be paid in full at the time of the booking.

All swimmers must wear a swim cap whilst in the pool. Goggles are optional but are strongly recommended for progress.

Disposable Swim Nappies are NOT permitted in the pool. Kapiti Learn To Swim sell recyclable nappies that are cost effective and good for the environment. 

Kapiti Learn To Swim reserves the right to change teacher if necessary.

Kapiti Learn To Swim reserves the right to cancel a class if demand doesn't warrant it's feasibility. 

All policies and terms & conditions must be accepted in order to book into a class. This can be done through the iClasspro portal when signing up.